We put our clients first. It is what guides us to go above and beyond our customers' expectations when managing mission-critical hosting environments.
When it comes to satisfied customers, we love to share their stories. If your willing to share please let us know.
What Our Customers Say About Us
"My name is Steven and I am the Implementation and Integration Manager We make an Image Management System geared towards the Ophthalmology industry and our clients range from large Universities to small one doctor practices. The small practices don’t always have the infrastructure to host our software on a server on their network, so we offer a Cloud solution. When I first came aboard we were using Amazon and Go Daddy for our Cloud servers and I wasn’t happy with the servers or the price. Because the server specs were low, we were only able to put 2-3 clients on a server which meant we were buying new Cloud servers often. I worked in the IT sector before this and had heard about Axcelx so I shot james an e-mail to see what he had to offer. At this point we had also introduced a couple of Microsoft Azure Cloud servers into our mix which had become quite chaotic with too many different bills. After speaking with James we went ahead and migrated all four of our Cloud servers to Axcelx, added 3 more over time as well as their backup solution, and havent looked back. We are paying considerably less money than we were before, and the servers have considerably more horsepower and disk space. After the migration, we are able to put 8-10 clients on each server which is great. The server uptime has been impeccable, and the Customer Support is second to none. We have a web application for dozens of clients running on these servers and their uptime is critical to the workflow of the Clinics and patient care. If I ever have a question or an issue (so far only self inflicted) James or one of his colleagues responds almost immediately when I reach out. We are given access to our portal, a KVM over IP, the ability to bring our Firewalls onsite, and prompt support, all of which makes us feel comfortable knowing our Clients' Image Management System will be available when they need it. We are very happy with our relationship with Axcelx and hope it continues for years. "